Friday, December 4, 2009

Making It From Black Friday to NYE Successfully & Happily

Thanksgiving is over and Black Friday arrives. I always get the feeling I should be amongst those shoppers on that dreadful day, fighting my way through the crowds in order to get the best price on the latest iPod. Except the thought of being the mix of a frenzied crowd brings terrifies me…and irritates me. I know my limits and avoiding Black Friday like the plague is amongst them.

That being said, I always get stressed about the holidays. Am I buying gifts that people will like? Am I keeping to my budget (rarely)? Should this person get a holiday card even though I never hear from them? Will I get everything done on time and how can I avoid turning what should be a warm, fun holiday spent gathered with people I love into one of dread and stress?

Well, first off, I try to remember that I should be enjoying this time and then I make a plan. Knowing in advance what I will need helps me to plan out when I need to purchase the items, bake the cookies, send out the cards and it keeps me in line with my budget. It also helps me to avoid the stress of poor planning so now I rarely forget people and I find my stress levels are lower. The plan doesn’t have to be over-the-top, just a simple list of what I need for who and when is helpful to keep myself organized.

Holiday cards; most men don’t have to deal with this. I’m not sure why, but men are forgiven and rarely expected to send out cards. They are lucky. Then again, they probably don’t receive many cards themselves and I really like getting cards in the mail and hearing what others are up to or just reading the simple note. Which brings me to my next point: if you send out cards – keep the list shorter than the dictionary. Send out e-cards if you are so popular you have that many friends. If not, weed those people off the list you never speak to, don’t particularly care for, or who are too lazy to send you a card with anything other than their name on it. They’re not making an effort, why should you?

The art of gift giving. Some people are lucky, they have everything they possibly could want or need. Those who must buy those people gifts are not as lucky. So this year, I realized that after surviving through part of this recession that I am really lucky. I have everything I need and so do those people I intend to buy gifts for. So instead of racking my brain for a gift they’ll like and instead of going with the token bottle of wine or scented candle, I turned to Heifer International , Ocean.org, the Cancer Society, and the local animal shelter where my dad adopted his cat as a way to give gifts that can’t end up dusty in the back of a closet. I purchased honey bees, chicks, a hammerhead shark, and a baby seal on behalf of the people I love so we could give back to the planet in some small way. I have to say, I feel fabulous about these gifts which is a nice change from carting around heavy items and wondering if I picked out the right item. I couldn’t go wrong this year and I waited in no lines. Just pick a charity you think that person would also support. My aunt had cancer and is now healthy so I’m contributing to the American Cancer Society.

I’ve also been pacing myself. I do a little bit at a time instead of waiting for a Saturday in which to kill myself in a race to get everything done. It is satisfying and I feel a lot less stressed. I practice doing a little at a time for most things and I find I always get everything done on time. Not forcing myself to do it all at once helps me do better work, stay interested, stay on task and not feel like I need to tear my hair out. Whether it’s housecleaning, purging old files or clothing, or even shopping for gifts or groceries, it doesn’t need to be done all at once at the same time. Remembering I can do it all, but not all at the same time helps me keep what’s important in perspective.

My mother actually used to do a little at once over the holidays and managed to make a game out of it for us kids. Every day we’d come home from school to find she’d put up a few new decorations. This way she wasn’t doing it all at once and we got to figure out what was new and where she had placed it. It was very fun. Again, doing a little at a time makes the process easier, more enjoyable and it still gets done on time.

Speaking of mom’s they seem to be the one’s who do nearly everything in preparing for the holidays. Just remember that they need and deserve to be helped. Husbands can do their part and even small children can learn how to help as well. Offering to help someone during the holidays may be the greatest gift you can ever give them.

May you all have a happy and healthy holiday season.

Monday, November 16, 2009

5 Ways to Survive Thanksgiving

Holidays are stressful. Mostly because we make them out to be stressful, so here are 5 ways you can survive Thanksgiving this year.

Be Thankful. It IS Thanksgiving after all. Sure, the holiday started out with the Native Americans kindly sharing their bounty with us and then we killed most of them and took their land but we can still be thankful that we’re with our families, we have our health, we have a day off from work or something. Just find something you’re grateful for and enjoy the day.

Plan ahead. Sure, some of you may get a rush by waiting until the last minute, but then you risk the good stuff being gone from the stores, or worse- the wrong sized turkey, the stress of not having anything done and the panic that comes when you can’t find one small, but key ingredient and have to travel to 6 busy grocery stores fighting with everyone else who waited until the last minute. At least plan out your list ahead of time, know what you need and how long everything will take. Add in an hour or two for those unexpected, “oh no!” moments and if you don’t need them, then sit back and relax. If you can pre-order your groceries or get them delivered, do so.

Ask for help! I’ve spent too many Thanksgivings doing all the shopping, the cooking and the cleaning. I then spent every Friday in an exhausted turkey induced stupor. Why? I have no idea. I could have asked everyone to help, but I didn’t. Do not make my mistake. If you have people over the age of 5 who are able bodied, give them a job to do and let them help out. Even if it’s taking out the trash with the turkey carcass in it, who cares, just know it’s not your sole responsibility to do absolutely everything. Unless you’re the maid and you’re being paid for it, then it is your responsibility.

Don’t overdo it. There’s no such thing as perfection and if you’re anything like me, the more you try to be perfect, the worse the situation becomes. The mistakes are kind of comical after the fact, but during that time you’re just needlessly stressing yourself out. Good enough is good enough. I once mistakenly spilled too much rosemary into my stuffing and couldn’t pick it out. The stuffing was painful to eat because the rosemary was poking our gums. It was a bit embarrassing, but I dealt with it, no one died and from then on I remembered that the cap to the rosemary should be opened carefully. See, good lessons can come from not-so-great events. You can probably do anything, but you certainly can’t do it all at once. Let little things go.


You can’t change anyone else but yourself. If you’re spending the holiday with your not-so-favorite relatives or friends, choose how you’re going to react to the day. Sure, Aunt Erma will probably drink too much…again, but that’s her issue, not yours. Choose to make sure that you have fun, you are relaxed and those little bumps that come with holidays are just little bumps instead of major tragedies. A major tragedy is when you put the deep fryer too close to the house and it burns down. Try making wine spritzers and hopefully that will help keep Aunt Erma slightly more sober, but if you walk into the holiday acting like you’re walking on to a battlefield, you probably won’t have much fun. Again, choose to let the little things go, if even for one day and be grateful everyone at the table is there again, at least for this year.

To learn more about Alison Kero and her company, Gotham Concierge or to schedule a time management seminar, webinar or one-on-one session with her, contact Alison at: info@gothamconcierge.com or 646-831-9625.

Tuesday, October 27, 2009

How I Use Time Management to Keep My Sanity

I can’t tell you how happy I am to have become an expert in time management and productivity. Yes, I do enjoy helping people make their lives easier but more importantly it’s made MY life easier and less stressful.

As my business continues to grow and things become busier and busier, it becomes difficult to navigate everything that comes at me. Every week I have 20-40 offers of various networking opportunities I can go to. Which ones do I choose? I have personal responsibilities as well as professional responsibilities and which ones come first? How do I make time for myself, get enough rest, exercise, get all my work done and not collapse at the end of the day or week?

It’s not easy finding your own path when there are so many options that were never available before. It’s confusing and overwhelming and how do you make everyone else happy while remembering you need to be happy as well?

For myself, I had to not just learn time management and productivity skills I had to learn how to stand my ground and remember to think about myself. It is true you have to take care of yourself in order to do any good for others. Yet sometimes that feels like the most difficult task I’ve ever faced. It’s so easy to put off taking care of yourself when you have so many other responsibilities. However, it’s vital to continue to place yourself as a priority.

So, how do you get those productivity and time management skills to work for you? Well, when faced with so many opportunities, the best way to figure out which ones to go for and which ones to avoid is to break them down. I always think to myself, based on my past experiences, which types of networking meetings worked for me? Who is my target audience? Which businesses can help me gain more customers? Who do I need to meet? What times of day are easiest for me to meet others? Then I let the other opportunities go, as they are someone else’s opportunities, not mine.

This lesson I had to learn the hard way. I stayed in networking groups for too long because I ignored my gut instinct that told me I was on the wrong path. I instead chose to allow others to tell me that it was my fault if I got no business from the group. I wasn’t trying hard enough, I wasn’t a good business person, I wasn’t this, that, and the other thing. Once I stopped listening to the negativity and started focusing on what was fact, it became easier to see the direction I should have been in all along.

When balancing your schedule paying attention to what your body is telling you can help as well. Are you feeling overwhelmed? Perhaps walking away from an activity and taking a break is the best way to deal with it. Last week my computer crashed for no reason. I started to panic, thinking of all the material I had lost, the cost of finding someone to fix it, the possibility of spending more money on a new computer and getting it done immediately, which meant I was on the brink of freaking out. So I walked into my kitchen and washed my dishes. I did not allow myself to think of the “what-ifs” as there was no purpose in doing that. I did not know what the real outcome of my computer crashing was and therefore any thoughts toward my next steps was a waste of time. When I had calmed down enough to think rationally, I turned back on my computer (after taking a very large breath) and took a look at what had really happened. As it turns out, my computer had a minor bug in it that I could fix myself and everything was okay. Had I panicked and reacted, I would have wasted time and money getting someone in to fix a problem I could do myself. I also would have stressed myself out needlessly. Instead I forced myself to calm down and walk away until I was thinking clearly– a tool which is a huge time saver.

A few weeks ago I went to get my watch repaired. I’ve had it for well over 10 years and the battery was dying and I needed the clasp fixed. I took it to the company headquarters where they have a department which repairs the watches and expected to walk out 15 minutes later with a fixed watch and $30 less in my wallet. Instead I found out the whole watch needed internal repairs which would cost $350. I again began to panic and then utilized the 10-10-10 rule I learned from an article in Glamour magazine. I thought to myself, okay, I know the original price of the watch and what a watch from them costs now ($1,300). I know this is a very good watch maker. If I choose to walk away and not repair my watch, how would I feel 10 days from now knowing I’d have to spend more money on a new watch and spend time finding a watch I liked when I already had one I loved? How would I feel 10 months from now? How about in 10 years? I decided that I loved my watch and it was worth spending the money to be repaired. The good news was that I had a client who happened to work there. I asked her some questions about general upkeep so I wouldn’t be surprised by such a large price tag in the future and she was kind enough to give me a discount. In the end, I saved time by keeping myself calm and being honest to myself about how I would feel not just now, but in the future about my decision to keep my watch. I’m now back wearing my watch and loving it!

With everything that comes flying at us these days, there are so many decisions to make. The best way to keep yourself on task, stop everything from becoming too overwhelming and keep your stress levels at bay is to be true to yourself. Know what you really want from life, cheerfully say no to things that aren’t of interest to you and continue to move forward. Don’t be afraid of someone reacting badly to you saying no, of unexpected things that pop up and always make sure you take care of yourself. When you are well rested, eating well and exercising regularly your ability to make decisions and ward off stress are at their highest peak.

Everything that comes flying at you becomes your decision. Your decision on how to react to it, your decision to choose whether or not to dwell on a bad situation, your decision to turn a negative into a positive, and your decision to choose to make the world a little better, a little less stressful and a little more fun. Life isn’t easy but if you have the proper skills and tools and the ability to keep a positive attitude, it sure is a lot easier.

If you are looking to learn time management and productivity skills, contact Alison Kero at: 646-831-9625 or info@gothamconcierge.com. To learn more about Alison and her company, Gotham Concierge visit http://www.gothamconcierge.com.

Tuesday, October 6, 2009

Fall Into a New Productive & Organizational Routine

A lot of opportunities tend to come our way in the fall, lot’s of school related events involving our children, networking opportunities for ourselves as well as social opportunities. How do we handle all that comes our way without completely collapsing exhausted, stressed, disorganized and unhappy?

The first way to handle all these opportunities is to remember that we can do anything, but we can’t do everything. Saying yes to everything means you’ll be unhappy and exhausted and your family will too. Pick and choose which activities to say yes to and make sure there is plenty of time for rest, relaxation and exercise. If you overexert yourself trying to do everything you’ll be rundown, highly stressed and probably working at half the capacity you’re capable of. Don’t short change yourself or your family. Take care of yourself. You’ll be setting a great example for them.

Secondly, learn to say no to opportunities you won’t enjoy, don’t have time for or just don’t want to be involved in. There are so many ways to say no in a way that doesn’t make the other party unhappy. “Thank you for offering this opportunity to me, but I unfortunately do not have the time to give this project the type of attention it deserves. I hope you think of me if another opportunity arises” is one of them. Don’t allow yourself to feel guilty for turning down an offer either it’s a time and energy waster.

Third, start a routine for your morning hours. Most of us don’t wake up bright eyed and bushy tailed, so having a routine takes a lot of the stress out of weekday morning madness. Use timers, prepare as much as you can the night before, offer less choices and have your children help as much as they are able. Not only are you teaching them to share responsibility, but you’re teaching them great organizational skills that will last them a lifetime. Often using a reward system for being on time and being organized will work. No major gifts, just something small that keeps things interesting and fun.

Be creative and use what works for you and your family. Have a happy and healthy fall.


Alison Kero, founder of Gotham Concierge, helps business professionals get organized. While she learned to master time and organizational management in her own career, she also came to recognize that many others struggled with these skills which became their career Achilles' heel.

On a mission, she launched her firm to help business people eliminate the barriers that keep them from growing in their career. She consults and trains on the skills that drive both personal and corporate productivity. A member of the National Association of Professional Organizers (NAPO), she provides a real-world perspective on both time and organizational management and is frequently sought by the media to share her vision of this passion with others.

For more information visit: http:/www.gothamconcierge.com or you may contact Alison Kero at: info@gothamconcierge.com or on her cell at: 646-831-9625.

Monday, September 21, 2009

Learning to Respect Your Own Time

Learning to respect your own time. Sounds like a really basic concept and not hard to do at all, and for some this is true. I, however, struggle on a daily basis to respect my own time and I am a professional organizer who specializes in time management. I am also a people pleaser. For years I gave up my free time to help others. Whether it was running into the city to meet friends who were always at least unapologetically 20 minutes late despite the fact that they lived 10 minutes down the block and I had just spent 45 minutes racing in to get there on time, or spending more time working as secretary on a board of directors than I was on my own business. What was I doing, and why?

I ended up getting angry at my friends for not respecting my time and I would complain bitterly each month as I prepared the agenda for the next board meeting because no one ever bothered to send in their materials in a timely manner. I finally quit the board when my mother pointed out that I wasn’t enjoying myself, so what was the point?

What took me years to learn was this: it wasn’t my friends or colleagues disrespecting my time, it was me. I never said or did anything to change what kept occurring over and over and over again and how can things change when YOU don’t change? I had to be the one to let others know my time was valuable and then act accordingly.

I finally had a break through recently. I had plans with a friend to see a movie and early on in the day I sent her an e-mail with the times and places around the city of the movie we wanted to see. I heard nothing until 4 pm when she sent an e-mail asking if we were still going. Apparently my e-mail had gotten stuck in spam. I then resent her the information and she took 2 ½ hours to send back a reply. I live in a different borough than her so I need time to travel and I also own my own business so I need to plan my work schedule more carefully than others. By the time she replied about the movie, it was too late for me to get there.

It wouldn’t have mattered. By that point, I was so irritated by her lack of respect for my time that I was too angry to have sat through a movie. Instead I left my cell phone at home and took a nice long walk. On this walk I realized that I was right in not rushing out of my home at the last minute to see a movie with someone who wasn’t being respectful towards me and had I gone, I would have been telling her that my time wasn’t valuable to me, so why should it be to her?

I also realized I needed to let her know that it wasn’t acceptable and how I expected to be treated in the future. So I wrote her back telling her that I had gone for a walk and missed her e-mail. I also told her that I needed more planning time because of my work and because I needed to allow for traveling time. I asked that in the future plans be made much further in advance.

The good news was my friend apologized and moving forward it will be easier to make plans with her. The great news was I owned my own power and my own time and it’ll be easier in the future to continue down this path of positive change.

I also will recognize that in the future, if I let someone know that I expect to be respected and they continue to be disrespectful of my time, I will know that it is time to walk away from that relationship because any relationship that doesn’t have both parties providing equal parts give and take isn’t healthy.

This story may seem like a baby step to some, but for me, who has spent a lifetime more concerned with everyone else’s needs than my own, who has been taken advantage of and used continuously, it was a groundbreaking huge step in the right direction toward taking care of myself first in order to give more to those around me.

You can’t give if you have nothing to offer. I hope this article helps someone understand that the first step in time management is respecting your own time and yourself. It’s not just a concept but a way of being. I teach in my seminars and webinars that the oxygen theory is a vital theory to have in your life. Take care of yourself first and then you are fit to take care of others. It’s a simple theory but the practice of doing so can be really challenging for those of us trained to give first and take care of ourselves later.

If you’d like to learn more about how time management can lead to achieving your goals more quickly, having more time to achieve what you want in life, reducing your stress levels and much more, contact me, Alison Kero at: info@gothamconcierge.com or by phone at: 646-831-9625. I do at home or in office consultations in the NYC area, offer seminars nationwide and do private phone consultations. I wish you the best of luck in improving your time management skills!

Tuesday, September 1, 2009

Breaking It Down: Getting Things Done… Eventually

Breaking It Down: Getting Things Done… Eventually

I’ll admit it I have not always been organized. In fact, if you saw my bedroom up until I left college, you’d never believe that I now spend my days organizing others and helping them manage their time. My bedroom used to look like a tornado hit it. Sometimes it was so bad, my brother, (whose organizational skills can best be described as overly-anal) would offer to clean my room for me. I always cheerfully accepted. (What a treat!)

I have since altered my disorganized ways, but that doesn’t mean that I’ve gone overboard on everything having its place or that I somehow experience joy by going through stacks of paperwork. I too hate filing. It’s hideous and usually you’re just glad you avoided getting a paper cut. The worst part is how dry it makes your hands!

So how does an inherently lazy disorganized person go from never seeing the top of her dresser to professionally going in and helping others create workable systems to make their lives easier? Mostly by figuring out that being organized could be fun and easy, that’s how.

There are some basic rules on how to make getting organized easier, like doing a little at a time instead of big projects. It’s easier. You can talk yourself into doing 3 dishes because, hey, it’s only 3 dishes and I’ve never once woken up the next morning and I thought to myself, “gee, I’m so glad I waited to do these dishes. I totally feel like doing them now.” No, I always thought, “Thank GOD I did those dishes last night!” So just knowing that made it easier to almost always do my dishes as I dirty them instead of waiting to do the 3 hours project (which has now become an even longer task thanks to dried food particles now clinging to the dirty dishes) because I have to do it.

Do that with everything in your life and it kind of makes it more manageable. If there are certain things you don’t like to do, like those dishes, try to at least make a game out of it. I like to do some dishes during the commercials. I get some done and I know I get to sit back down when the show comes back on. It’s win-win in my opinion.

It’s just a matter of how you think of things. If you go about the task at hand thinking negatively then the activity will almost always take longer than you thought – mostly because your negative thoughts got in the way. Just accept that certain tasks will always suck. Like doing your taxes, this activity will always suck. However, choosing to reflect on the fun things you did with all those receipts may make the time pass much more quickly than griping about it ever will.

So when you wake up tomorrow and try to talk yourself out of making your bed, remember that it’ll take 2 minutes of your time (unless you’re one of those people who likes to put like 10 pillows on your bed for show, then it’ll take more time and frankly, if you are one of those people, it’s your own fault it takes so long because you were the one who bought those pillows. Stop buying so much stuff – less stuff means less time dealing with your stuff) and the end result is a nicely made bed. I guarantee you the thoughts you have looking at the nicely made bed are far more positive than looking at a tumble of linen. So start breaking down your projects today. It’ll make the process more manageable, easier, more fun and you’ll probably actually do it versus waiting for that “one day” when you try to accomplish the whole task in one fell swoop.

Good luck on breaking down your projects into simple tasks. If you need more advice or help getting organized or managing your time contact Alison Kero at: 646-831-9625 or at: info@gothamconcierge.com to schedule an appointment.

Breaking It Down: Getting Things Done… Eventually

I’ll admit it I have not always been organized. In fact, if you saw my bedroom up until I left college, you’d never believe that I now spend my days organizing others and helping them manage their time. My bedroom used to look like a tornado hit it. Sometimes it was so bad, my brother, (whose organizational skills can best be described as overly-anal) would offer to clean my room for me. I always cheerfully accepted. (What a treat!)

I have since altered my disorganized ways, but that doesn’t mean that I’ve gone overboard on everything having its place or that I somehow experience joy by going through stacks of paperwork. I too hate filing. It’s hideous and usually you’re just glad you avoided getting a paper cut. The worst part is how dry it makes your hands!

So how does an inherently lazy disorganized person go from never seeing the top of her dresser to professionally going in and helping others create workable systems to make their lives easier? Mostly by figuring out that being organized could be fun and easy, that’s how.

There are some basic rules on how to make getting organized easier, like doing a little at a time instead of big projects. It’s easier. You can talk yourself into doing 3 dishes because, hey, it’s only 3 dishes and I’ve never once woken up the next morning and I thought to myself, “gee, I’m so glad I waited to do these dishes. I totally feel like doing them now.” No, I always thought, “Thank GOD I did those dishes last night!” So just knowing that made it easier to almost always do my dishes as I dirty them instead of waiting to do the 3 hours project (which has now become an even longer task thanks to dried food particles now clinging to the dirty dishes) because I have to do it.

Do that with everything in your life and it kind of makes it more manageable. If there are certain things you don’t like to do, like those dishes, try to at least make a game out of it. I like to do some dishes during the commercials. I get some done and I know I get to sit back down when the show comes back on. It’s win-win in my opinion.

It’s just a matter of how you think of things. If you go about the task at hand thinking negatively then the activity will almost always take longer than you thought – mostly because your negative thoughts got in the way. Just accept that certain tasks will always suck. Like doing your taxes, this activity will always suck. However, choosing to reflect on the fun things you did with all those receipts may make the time pass much more quickly than griping about it ever will.

So when you wake up tomorrow and try to talk yourself out of making your bed, remember that it’ll take 2 minutes of your time (unless you’re one of those people who likes to put like 10 pillows on your bed for show, then it’ll take more time and frankly, if you are one of those people, it’s your own fault it takes so long because you were the one who bought those pillows. Stop buying so much stuff – less stuff means less time dealing with your stuff) and the end result is a nicely made bed. I guarantee you the thoughts you have looking at the nicely made bed are far more positive than looking at a tumble of linen. So start breaking down your projects today. It’ll make the process more manageable, easier, more fun and you’ll probably actually do it versus waiting for that “one day” when you try to accomplish the whole task in one fell swoop.

Good luck on breaking down your projects into simple tasks. If you need more advice or help getting organized or managing your time contact Alison Kero at: 646-831-9625 or at: info@gothamconcierge.com to schedule an appointment.

Monday, August 24, 2009

Sometimes You Just Have to Throw Stuff Out

Stuff. Everyone has plenty of it. The late comedian George Carlin had a hysterically funny bit he performed based on stuff and how we have to buy bigger homes and rent storage space just to keep up with our stuff.

There’s an amazing amount of stuff that people accumulate. Whether it’s things you buy, things you receive from attending an event, gifts people buy for you or however you got it, you’ve now got a household full of stuff.

Stuff can become overwhelming and take over your home. Last week I worked with a client to purge some of the stuff that was now threatening to take over too much space in the apartment she shares with her husband. I realized that the reasons she had kept most of the stuff were the same reasons most of us hold on to stuff. First, she didn’t know what to do with the stuff she didn’t really want or didn’t really need. Secondly, people sometimes feel that if there’s free space, it should be filled up with stuff and lastly, she kept the stuff because of environmental guilt.

So let’s tackle these problems one at a time. You don’t know what to do with your stuff. So here’s how to figure out what to do with it. Ask yourself these questions: have you used the item in the past year? No? Get rid of it. Has the stuff expired as medicines, make up, lotions, perfumes, etc? Yes? Get rid of it. Many of these items only last for a year or so and could be harmful to you. And finally, the questions you should always ask yourself when looking at what you currently own or wish to buy: do I like it and do I need it?

If you don’t like something such as jewelry given to you 20 years ago and no longer wear it, get rid of it. If you don’t need 30 pairs of shoes or 20 t-shirts, get rid of the one’s you no longer wear, look like they’re falling apart or don’t fit properly anymore.

Second problem: Filling up free space because it’s there. Free space is nice. Free space allows you to have free flowing thoughts, reduces clutter, saves time and helps you find everything quickly. Filled up space means clutter, things forgotten about, losing items, spending time finding those items, buying more items that you have because you can’t find them and on and on and on. Free space is good. Free space is what you want. Just because you have free space does not mean that you need it filled. If you allow yourself time to get used to the free space, you’ll find how beneficial it is. It’s like learning to enjoy silence, at first, it seems almost odd in a world where there seems to be noise everywhere, but once you get used to the silence, it becomes something to be cherished and held on to. Enjoy the free space.

Last problem: Environmental guilt. Okay, I made this term up myself, but I think it’s something many of my clients and me as well suffer from. Most of my clients care deeply about the environment. They recycle, they reuse and they reduce. So when they end up collecting tons of samples of items or are given gifts or start holding on to things they don’t really want, need or use, they end up feeling guilty. They could probably recycle the small sample jar of face cream, but there are several jars and there’s little time and it’s a lot of effort. Let the guilt go. Some times you just have to throw stuff out. Not everything can be recycled, reduced or reused.

If there are places to donate those items in your area, please, by all means do so. However, not everything can be donated. Sometimes there is no need for the items you don’t want or, due to laws (such as donating mattresses due to the bed bug problem) you can’t donate used items. Throw your stuff out in the garbage and while you’re at it, throw out the guilt as well.

Feeling badly because you’re tossing out items you think could be useful somewhere is waste of time. Just throw them out and think: I’m allowing myself the freedom to enjoy what I possessions I have chosen to keep. I’m allowing myself the freedom to throw things out that can’t be reused or recycled and the planet will not spiral into more peril because I did that. Guilt alone never saved anyone or anything so allowing it to control your life and your stuff is a waste of time and energy.

I hope this article has helped those of you who are beginning to feel overwhelmed by the amount of stuff accumulating in your life. Whether it’s physical stuff at your home or office or even emotional stuff, there’s no room in your life to keep it all. Choose what you want to surround yourself with, who you want to surround yourself with and what makes you happy and you’ll find purging unwanted items, emotions and unhealthy relationships quickly become a thing of the past.

If you need help or support purging these items, please contact Alison Kero at: 646-831-9625 or e-mail her at: info@gothamconcierge.com to schedule an appointment. I accept in person appointments in the New York City area and I welcome all phone consultations anywhere nation wide. Good luck on purging out the negative and getting rid of unwanted stuff!

Monday, August 17, 2009

Organizing your Inbox for Time Management

Let me guess, your e-mails have gotten out of control. You get distracted quickly because an e-mail comes in and as a result, your work is taking longer than you had originally thought. You have begun to have a love/hate relationship with e-mail.

It’s completely understandable these days we get so many e-mail messages during the day that it becomes overwhelming. More e-mails pour in every day and you never want to miss an important e-mail, but are starting to feel overwhelmed by the amount and want to make sure you’re also staying on task while devoting enough time to responding to important e-mails.

First, unless you have or work in a business where your only part in being there is to respond to e-mails, most e-mails do not need to be read as soon as they come in. In fact, studies show that every time you get distracted, whether from a phone call, someone stopping by your desk or an e-mail comes in, the average person gets off task for anywhere from 10-20 minutes. How often are your e-mails so important that stopping your work for that long is actually beneficial to your time? It’s probably not as often as you think. To help prevent such losses in time, schedule specific periods during your day to look at and respond to your e-mails. How often you do this depends upon how much e-mail you get and how much you need to respond to them.

If you fear that not responding immediately will cause problems, start to let people you work with know that you will be looking at your e-mails during specific points of the day. Let your clients know as well. Then invite them to call you if there is an emergency, but otherwise, you’ll get back to them at the allotted time in the day. Always train people to know what to expect from you and it prevents unnecessary problems and/or breakdowns in communications. Most people can wait a few hours for a response.

When you do reach those points of the day where you are responding to e-mail, first go through the e-mails quickly one by one. Do not respond immediately to any of them. Create file folders for your incoming e-mails such as: research, respond to within 1 week, respond to within 1 day, keep, etc. These different file folders can be set out to work for the types of typical e-mails you receive daily. Once you have put your e-mails into their respective folders, go through those e-mails you perceived to need an immediate response and get them out of the way. Also, set up and utilize your junk folder to filter out unwanted e-mails.

Again, any time you are in the middle of a task and you take a moment to look at an e-mail, it will take you 10-20 minutes to get your brain back on task. If you receive many e-mails during the day, this habit will create problems with getting your work done on time, keeping you working later hours than are needed, leads to exhaustion, stress and less time to concentrate on other things. By setting specific points during the day, such as at 9:30 am, 12:30 pm and 4:30 pm to look over, sort and respond to e-mail then you have made a date with yourself to handle e-mail, but are not a slave to handling everything that comes in when it comes in.

Sorting quickly through your e-mails helps you to quickly assess what needs to be looked at immediately and what can wait. By assigning certain items to be worked on later when you have more time and those that aren’t pressing matters, it allows you to have the time to devote yourself to work that is imperative. Sorting your e-mails into categories allows you to prioritize your work and makes it simpler and less overwhelming to deal with. The file folders also make it much easier to find e-mails in the future.

Always make sure you delete items you no longer need on a daily basis. If you aren’t sure, create another file folder to hold on to items you may need to find later on. However, your inbox should only carry items that need to be addressed immediately or those items you have not yet sorted through.

I hope this helps to begin the process of learning how to live without instant e-mail gratification. If you have a ton of e-mails to sort through, do a little at a time or you’ll never get it done. Ask your assistant to help filter e-mails for you as well. Lastly, if you feel you need additional help of a professional organizer or time management coach, contact Alison Kero at: 646-831-9625 or on her e-mail at: info@gothamconcierge.com. Consultations can be done in person in the NYC metro area or phone consultations are available nationwide. Lastly, if you trust and know of another professional organizer, contact them and make an appointment to get your time, space and life organized today. You’ll see and live the difference every day! Good luck!

Friday, August 14, 2009

Linking Similar Tasks Together to Save Time

Do you remember the Sesame Street song that went, “one of these things is not like the other, one of these things doesn’t belong. Can you tell which thing is not like other by the time I finish this song”? This is a great song to remember when your goal is saving time and being organized.


What I mean is that you’re more likely to remember where things are and where you keep them if you put similar things together. Put all your pots and pans together. Put all paper goods together. Schedule similar tasks at the same time so if you have tasks on your list that are similar in nature, do them together. Say you have 3 projects you’re working on and each project requires you to do some writing, some research and some number crunching. Schedule your time working on these projects not separately, but together. Schedule the writing for each project together, schedule the research for all 3 together and the same with the number crunching. Although they are separate projects, writing is writing and when the creative juices are flowing, it’s far easier to keep up momentum if you’re staying within the same task.


If you schedule one project at a time you’re instead jumping around far more than you would by scheduling these like tasks together. The best part for those of you who thrive on variety, you still get variety by scheduling your tasks this way because the nature of these projects will probably be different, but again, allowing yourself to work on virtually one task will help you to be far more productive.


Continuing to lump like things together, whether you’re organizing items in your home, projects you need to finish or tasks you need to accomplish will allow you to save time. You will know where your items are because you can relate the box of extra pens to the supply of paper and envelopes you placed with them. You have then saved yourself the time it would have taken to remember where you put them and the search it would have taken to locate the pens. You know where they are from now on because you placed them near similar items.


You can save time by lumping errands together that are near one another. If I have to schedule an appointment, go to the bank, pick up food and stop by the pharmacy, I know I can do these in one trip because I know that all of the places I need to go to finish these errands are nearby one other. I then plan to do them in practical order. I would first stop off at the pharmacy to drop off my prescription because I know it usually takes 30 minutes to fill. I then would stop by the bank to deposit a check because it’s the next location on my way to grab food. I then schedule my eye appointment because it’s next to the food shop, then grab my hot food and stop by the pharmacy, which was my first stop and closest to home on my way back.


Again, planning and scheduling a little ahead and lumping like things together will go a long way toward creating a more simple life, which will enable you to be more productive and use less time to accomplish your goals, tasks, errands and projects.


If you need help creating a process for your hectic schedule, creating an organizational scheme for your home or office, or how to get more time out of your life, contact me, Alison Kero at: 646-831-9625 or e-mail me at: info@gothamconcierge.com to schedule an in-person visit or phone consultation today. Best of luck organizing your time, space and life!

Wednesday, August 12, 2009

Learning to Say “NO” To Solve a Problem

Have you ever tried to accomplish a task that seemed to be problematic from the start? In my business that task was errand running. Unless I know the client, I can’t seem to finish a request without major problems arising, despite the fact that I’ve done my research and asked as many questions as I could prior to beginning.

It was after my last errand running task that I realized I was wasting a tremendous amount of my time and I needed to stop providing this service. The errand I had said yes to seemed simple enough, but ended up taking 2 days and never did get finished due to a whole host of unexpected complications. I had given the client a 4 hour quote, so I lost a fair amount of money on this unfinished task. I could have sat around and chastised myself for not accomplishing the errand for this new client and concentrating on how much time and money I wasted, but instead I realized something far more important and positive than beating myself up; I hate running errands. Worse than that; when calculating time spent to the money I earned, I was losing money each time!

What? Give up? Should I give up? Should I say no to errand running requests in the future? Was I being lazy, unhelpful, selfish, or a bad business owner? No! I was finally accepting the conclusion that I can’t be great at everything. I realized that not being great at everything was more than okay, it was normal. What wasn’t okay was continuing to say yes to requests I didn’t enjoy doing and I didn’t find rewarding. I can help people manage their time and I can help people get their homes and offices organized because I see the value in my time and theirs when I help them this way. I see no value when I’m trying to locate a red hot chili pepper or various parts to a wardrobe at Ikea.

I also realized I was wasting a tremendous amount of time and energy on a task I disliked, yet continued to say yes to similar requests. How many times have you continuously pushed yourself to be good at something you’re not? How much money have you spent trying to, “do it yourself” when you should have been hiring an expert? How much time have you wasted saying “yes” to something that is not within your area of expertise? How much money have you wasted by continuously saying “yes”?

When you have a task to perform always ask yourself, “do I like doing this,” “is it cost effective for me to perform this task” and “will it take less time to hire a professional”? If the answer is “yes” to all, then by all means go ahead and do that task! However, if you say no to 2 or more of those questions, then it’s time to outsource or say no.

If you have a task to perform at work, ask yourself if it’s worth it to continue doing that task. Is there someone else who can perform this task better than you? At a lower cost than your time is worth? Is this something you offer that perhaps you should walk away from?

Sometimes the best way to save time and money is to accept that you cannot do everything and you cannot do everything well. Then walk away and walk towards those things you do excel at, that you make money at and you enjoy doing. Sometimes saying “no” is the best time saver of all.

Although saying “no” is one of the things I teach in my time management seminar and tele-seminar’s, learning to use it effectively and often and with meaning is really difficult. I strive each day to use the powerful word “no” when I know it’s in my best interest, but that never means it’s easy to do. Practice makes it easier as does the feeling of empowerment I feel after I’ve said it.

The trick to saying no is figuring out what you want to do. Once you’ve figured that out, saying “yes” to what you want and “no” to what you don’t want it becomes much easier. I will be writing more on the subject of saying no to save time in the future since it’s a huge subject and there are many ways to use “no” effectively to get what you want, what you need and lower stress levels.

If you want to start making positive changes in your life to become more organized and in control of your time, join in on my monthly tele-seminar or contact me at: 646-831-9625 or info@gothamconcierge.com to learn about my in-person sessions or private phone consultations. Please visit my website at: http://www.gothamconcierge.com to learn more about how Gotham Concierge can help organize your time, space and life. Best of luck!

Monday, July 20, 2009

Conquering the Influx of Mail – Paper



Mail seems to be one thing all my clients have in common. In fact, countless times, I’ve actually found checks hidden in unopened envelopes that have ranged from $1.00 to several thousand dollars. That’s money my clients didn’t know they had! Usually they like me a whole lot after that.

One of the reasons mail has become a hindrance is because there is simply too much of it. How much of your incoming paper mail is simply junk mail? Are you constantly getting mail from your financial institutions with blank checks or credit card offers? These are great if you need them, but could also be a huge liability. If your mail is stolen, you could very easily have your identity stolen. In a quick moment, you all of a sudden owe thousands of dollars that someone else spent. It’s also a great way to stop yourself from being tempted to spend money you don’t have. To easily opt out of these credit card offers once and for all visit this site to learn how: http://creditcards.lovetoknow.com/Request_Stopping_Offer_Credit_Card

Magazines are also a huge source of incoming mail. How many magazines can you truly read in 1 month? Do you find you are constantly behind on reading? Do you keep them thinking, “one day I’ll get to this?” I have one client who kept thinking he was going to get through a pile of dental magazines…. From 1985! Keep a strict limit on how many magazines you receive monthly, I limit myself to 8 for both personal and professional because I know that’s how many I can handle per month without feeling overwhelmed or getting behind. I also promptly move my magazine to the recycle bin after I receive the latest issue. If I see an article I want to keep, I tear out the article and toss the rest of the magazine, which saves a ton of space. Contact magazines you no longer read and ask them to remove you from their list. Contact companies who send you their catalogues and ask them to remove you from their list. You can almost always find their catalogue online.

Keep your shredder near the front door. If you keep the shredder far from where you place your mail, it becomes more difficult to shred unwanted mail as easily. Go through your mail immediately! Most people don’t deal with the mail right away and it grows into a large and often unmanageable pile. If you sort immediately and place all items you wish to keep in a basket, then you can immediately shred anything you know is waste. If you receive a ton of unwanted mail and wish to cut down on it, send a postcard or letter to Mail Preference Service, Direct Marketing Association, PO Box 643, Carmel, NY 15012-0643 Include your complete name, address, zip code and a request to "activate the preference service". For up to five years, this will stop mail from all member organizations that you have not specifically ordered products from.

If you are comfortable, have your financial companies send you their invoices, bills and other information via e-mail. You can then easily create a folder for that mail, set payments up automatically and quickly lower the amount of time you spend paying bills and collecting paper.

Figuring out what papers are actually important and which ones can be tossed can be stressful. What if you toss something you actually needed? What do I need and what can I part with? The easiest way to figure this out is to turn to this site: http://www.bankrate.com/brm/news/bank/19990714a.asp which will tell you exactly what you need to keep and toss.

Once a year, at minimum all your paper items should be weeded through and anything that is no longer needed should be tossed or shredded. You can always create different filing systems if the one you currently have in place isn’t working for you. Do colors help you remember which files are kept where? Use colors! Does the name of a file throw you? Change it to something that works better.

Constantly assess what paper is coming into your home and whether or not you truly need it. After awhile, it becomes easier to figure out what you truly need and want to look at versus what can be dropped from your list of important mail. If you place limits on yourself for what you truly need and want to read, what charities you truly want to give to (versus those who guilted you into donating money) and learn to use the word, “no”, these processes become easier and more manageable for the busy life you lead.

If you have become overwhelmed with the amount of paper you currently have in your home and have no idea on how to start, please contact Alison Kero at 646-831-9625 or info@gothamconcierge.com. You can either schedule an at-home or in-office appointment in the NYC metro area or schedule a consultation via telephone to get your time, space and life organized.

Thursday, July 2, 2009

Save Time & Lower Stress by Walking Away from a Frustrating Situation

Here’s yet another time saving tip I’ve learned through experience: if you’re trying to accomplish something and it’s not working, WALK AWAY FROM IT for the time being.

I spent the better part of the day with a client last week trying to simply copy a file from NeatWorks and transfer it to another computer so I could share those files with Quickbooks. It should have been easy. “Should” being the operative word. It wasn’t.

The file was too large and would have taken 9 hours to copy and e-mail through yousenditnow.com so we decided to burn a copy to a disk and transfer it that way. This should have been even easier, but for whatever reason, after spending 20 minutes watching the disk slowly burn the information, it did not have the latest updates. Since I am trying to share the receipts I have spent hours scanning so that my client can track her expenses through Quickbooks, I was looking forward to the end result and seeing how well those two products worked together.

It didn’t work. We could not transfer that file without a tremendous amount of time being taken up. Our decision in the end was to walk away from it and try another time. In this case we were lucky since there isn’t a deadline until April 15, 2010 but even if you are on a deadline, sometimes the best thing for you to do is to walk away, even for a brief time.

Continuing to try to solve a problem may not always be the best solution. You get tired, frustrated, cranky and sometimes fidgety. Sometimes you unconsciously keep trying the same process despite the fact that it hasn’t worked. Walking away lowers your stress levels and allows you some time to process what you have done, think about why it isn’t working correctly and to maybe figure out a way to solve the issue. Either way, coming back after even a 5 minute break can be tremendously helpful. You’re eliminating the old adage of, “beating the dead horse”. I hate to think how that saying came about.

Case-in-point: yesterday I was going through a huge file folder crammed with 6 months worth of receipts for a client. I spent 1 hour going through this and organizing them into 6 different categories. After an hour I thought I was going to go nuts. First, off, it’s not like you’re busting your brain, but it is mind numbing and tedious work. Secondly, sitting and organizing receipts for an hour gets uncomfortable. You need to take small breaks in order to continue the job. I decided to simply come back next week when my mind was fresh and finish the job. However, had I needed to finish then, I would have simply taken a 5 minute break, walked around the block and then would have been able to return feeling at least slightly more refreshed.

The moral is that walking away can lower your stress levels and help you think more clearly. In the end, I find that not concentrating so hard on solving something allows your brain time to process it and in the end, can actually save you time. And it’s always all about saving time and making your life easier.

If you have a tedious project you never quite get to, try doing them in smaller increments. Set aside 10 minutes and then walk away for awhile. You do not have to get any project done in one sitting, and frankly, I find doing jobs in smaller increments much easier and less stressful. If you can’t seem to get past the mental block of the project you need to accomplish or need help getting motivated, contact me at: info@gothamconcierge.com or call on my cell at: 646-831-9625. I provide phone consultations and at-home or in-office consultations as well. Good luck with your task!

Thursday, June 18, 2009

How to Overcome Being a Slob

Have you ever been called a slob? Do people cringe at your office space or decline invitations to your home because of the absolute mess? Have you ever wondered why you can’t seem to create a more organized environment?

I have a client I have worked with periodically over the years whom I consider to be a slob. I have found countless change, cigarette butts, dirt, hair, kitchen ware (like knives) and pieces of paper strewn about her floor. I have been unable to take even a step inside her large walk-in closet because of the many piles of things she has thrown in there which blocked the entryway. I have found birthday gifts still in their bags from her birthday that had passed a year and a half ago. I have found the mates to shoes, clothing she had been looking for, and a bathing suit inside a shoebox.

Being called a slob isn’t something anyone wants to hear about themselves. It isn’t as though you don’t care or aren’t trying, you just haven’t come up with solutions to help create a more organized and clean apartment. I want to share some tips with you today which I have suggested to my client on how to get more organized and save yourself some time.

There are usually two reasons someone becomes a slob. First, your parents were also slobs and you grew up in that environment. You may not have noticed anything was wrong until later when you realized you had never been taught any organizational skills. In this case, my client had parents who were not considered well organized and she may have learned that from them.

Second, there are underlying psychological reasons why you are living in a chaotic and often unclean mess. Since I am not a licensed psychologist, I won’t give out advice except to say perhaps talking to someone to help you feel better about yourself will help you feel you deserve to live in a clean organized environment. I wish you the best of luck. I will say that in the case of my client, who is obese, a smoker and rarely exercises but has a job where she takes care of everyone else’s needs (and I see her caretaking her friends and family constantly), this is a woman who can help everyone but herself and nothing will change until she recognizes that and slowly starts making a change to start treating herself with respect and takes care of her needs.

However, there are still tricks of the trade to help you keep your home or work place in better condition. The first is to hire a cleaning company or person to come in and clean for you! Quite obviously this is either something you do not enjoy or may not be good at. That’s okay – not everyone enjoys cleaning, but thankfully cleaning services can be pretty reasonable and you may find yourself keeping your place cleaner.

I also witnessed another client who finally had her home cleaned and it completely unnerved her and set her off. She couldn’t handle cleaning people coming in and touching anything and within a day, the home had become filthy again. Disorganization and dirt actually made this woman feel safer for whatever reason. If this is you, discovering what is inside you that won’t allow you to live in a clean, healthy environment is necessary before you can make positive changes.

My second suggestion is to use shelves and baskets to place things in. Have them near your door along with a coat rack or hooks. This makes it much easier to find items and you’re more likely to remain a bit more organized if you don’t have to walk far to place items away. Throw your shoes in a basket – at least you know where to find them. Throw your extra change into a glass jar placed on that shelf. Stick your purse on a hook or the shelf. Just make sure you periodically go through the baskets to keep them organize and free of overflow. Also, do not buy huge baskets – they aren’t useful if they are so large you can keep your entire wardrobe in them.

Respect yourself and put in a little time on your home. I’m not saying a lot of time, you are a busy person. I am asking to commit to 15 minutes a day and center on just one corner or one drawer or one cabinet to keep organized. If 15 minutes aren’t working – try 5. At least you know you have done 5 minutes. Clean an area during commercials when watching tv. That way you know you only have to for a few minutes but you’re getting stuff done. I vacuum during commercials, dust, do a few dishes. It makes the process a lot easier and kind of fun! How much can I get done during a 2 minute break?

Buy a shredder! Mail seems to be most of my client’s biggest challenge. Have a shredder near your door and as you go through your mail, toss them in the shredder if they are junk mail. Or place it in your living room and shred during a commercial break.

Set up automatic payment for your bills. Have those bills e-mailed to you instead of creating more paper. You can just keep them in your inbox, or choose to file them in a separate folder, but clicking a mouse is easier than physically pulling out a folder. Go electronic, save a tree and save yourself some time!

Make sure you take the time to reward yourself for taking the time to get yourself organized. Treat yourself even if you’ve taken 5 minutes to organize that day! Learn to respect yourself and treat yourself well. Rewarding yourself may seem foreign at first, but you deserve to treat yourself to something you like because you tried.

I wish you the best of luck on getting a bit organized and saving time. Trust me, with just these few ideas, they’ll help you to figure out where things are and will save you a ton of time when locating your items. Should you require additional organization help, I am available for phone consultations or, if you live in the NYC area, will come to your home and work with you to create a more organized, peaceful environment which you deserve to live in. Contact Alison Kero at: info@gothamconcierge.com or on her cell at: 646-831-9625. I do not judge your home or you, I am only pleased you have the courage to ask for help and take the first steps towards a more organized, harmonious life.

Thursday, June 11, 2009

Getting Things Done When Your Mind Wanders

There are many people who tend to start 6 projects at once because their mind tends to wander off. There are many reasons why this happens which I won't go into because I am not a psychiatrist and it really doesn't matter for this blog to be effective.

First, it's important to recognize this may be a habit you have. I know I can do this if I'm not paying attention to the task at hand. Once I got so excited after a feng shui for the bedroom course I took, I managed to start changing 4 different areas in my bedroom and hallway and managed to block the entryway. That was when I realized I had to stick to one corner/one task and then continue on to the next one or I would continue to get in my own way. Having a glass of wine while working on this project may have contributed to my blocking my entryway and starting too many projects at once, but it was a nice glass of wine and I don't regret it.

Many people find it difficult to concentrate on one task for a long period of time. Again, there are various reasons I won't get into, but to make sure you actually do get your work done and accomplish the goals you have set for yourself, there are tricks to help you stay on task.

1. Use a timer. Set it for 15 minutes or 30 minutes and do only one thing for that time period. You may not finish your task, but you will have a least gotten some of it done. Then you can start on something else or choose to continue with the task you started.

2. If even 15 minutes is too hard at first, try 5 minutes. The whole point is to start to work on something - even if it's 5 minutes of research for a paper or 5 minutes of sorting your mail, you've done at least 5 minutes!

3. Take baby steps - no one is expecting perfection right from the start and neither should you. If we all did things perfectly the first time out it would be boring and who likes boring?

4. Put it on your calendar! Make a date with yourself. If you put it on your calendar for a scheduled time you are making a promise to yourself you will do it. To do lists are great, but only if you actually do them. If you are one of those people who put things on to do lists thinking, "One day..." STOP using to do lists! They don't work for you. They probably just represent a lot of stuff you feel you failed at accomplishing and it's counterproductive. Use your calendar and make a date with yourself.

5. Always remember you can do anything, but you can't do everything. Have realistic goals, create a plan of action and then do it!

And if you're reading this and think: "I should totally try this" actually do try it. I have so many clients and friends who ask for advice and then don't actually take it. If you really want to make a positive change in your life you have to actually start making the change. Change isn't always comfortable at first, but believe me, the outcome is always worth it.

Good luck! Contact me at: 646-831-9625 if you'd like to schedule a one-on-one private professional organizing or time management session by phone. You can make a difference in the way you're living your life by getting organized! If you live in the NYC area, you can schedule an at-home session with me. Good luck either way!

Tuesday, May 26, 2009

Suitcase Packing for Summer Months

Headed on a vacation? Good for you! So many Americans don't take their vacation times and get away. I happen to be one of them. I thought owning my own business would mean more vacation time and it so hasn't happened that way. It's terrible. So I applaud those who do take their allotted vacation times.

However, traveling has not become as enjoyable as it used to be. At least not for me. The last time I traveled it was to ski in Utah and I had to pay to check my regular luggage AND my skis. On the way back they tried to charge me extra because the bag was too heavy- (ski boots) so I ended up packing my ski boots in my carry-on and then literally put on every shirt and sweater I owned until my luggage weight 50 pounds or less. It was the principle of the moment - Delta airlines had royally screwed up my flight and the woman "helping me" was being as unhelpful as she possibly could be.

Luckily summer months are upon us, which means a lot less stuff we have to bring with us. This is great news for us! Some friends are on their way to Italy and I was suggesting a few ideas for them to maximize their trip without taking everything with them. I thought I'd share those tips with all of you.

#1 - If you can avoid checking your luggage - do so! It saves money and you won't be worried the airlines will lose your luggage - since clothing is much less bulky in the summer time, there's a good chance if you pack wisely you can just use your carry-on. This also saves a ton of time checking in at the airport and then you don't have to wait at baggage claim either. Trust me, I did this when I traveled to Berlin, Germany for a wedding last year and it was fabulous.

#2 - Roll your clothing. This takes up much less room than simply folding your clothing. If you are worried about wrinkles, check to make sure your hotel room has an iron prior to leaving or pack a small one. Or bring stuff that de-wrinkles easily or doesn't wrinkle at all. I avoid linen for this very reason.

#3 - Shoes. Unless you travel like Paris Hilton 3 pairs of shoes should be fine. One pair for walking, one pair casual pair and one dressy pair.

#4 - You don't need a whole new outfit every day. Bring clothing that you can mix and match.

#5 - Wear your clothing more than once. If you are going for a week bring 2 pair of jeans, 2-3 pair of shorts, 2 skirts, 4 shirts and a light jacket and possibly a bathing suit. If you run out of room - wear your jacket on the plane. It gets cold on those flights and you may want it anyway. If not, you can take it off and store it above you. Wear your bulkiest shoes for travel as well. You can always take them off on the flight.

#6 - Exercise your right to have a carry-on AND a purse by bringing another bag with you. I use a knapsack as my "purse" and that way I can pack much more stuff.

#7 - Buy travel sized toiletries. This helps you get through security with the 3 ounce rule plus it's much easier to carry. You can always refill the bottle with your favorite shampoo which means you can help save the environment!

#8 - If possible, buy certain things you need there. If you are going to the beach - wait until you go to buy your sunscreen. If you apply correctly and are there for a week - chances are you'll actually go through the whole bottle anyway- but you didn't need to carry it with you on the plane.

I hope these 8 tips will help everyone have an enjoyable flight this summer wherever you are traveling. To learn more about my business, Gotham Concierge, visit my website at: http://www.gothamconcierge.com or ask to be added on to my monthly newsletter which shares more information on how to organize your time, space and life. Or become a client - we handle everything you don't want to from errand running, bill payment, personal assistance, professional organizing and time management. To learn more about our Time Management seminar, contact Alison Kero at: 646-831-9625 or e-mail me at: info@gothamconcierge.com.

Friday, May 15, 2009

Saving Time Through Intuition

My week has been not so fun. Thanks to a variety of clients blaming me because they moved their own belongings around and then couldn't find their stuff, me explaining a situation to an employee at a furniture store who acted like he knew what I was talking about and then blamed me when it was apparent he didn't, another client getting angry because I asked her to confirm our appointment and she didn't feel she had to respond if she didn't want the time, I could not be happier it's Friday.

Had I listened to my intuition in many of those situations, I could have saved myself some time. I knew when I faxed some pages to the furniture store that some might not have made it through. I believed that since I called while faxing, that the employee would then call back and alert me the first page had not gone through. I should have followed my intuition and followed up with him right after the fax went through. Instead I waited and wasted time re-sending it using a scanner and an online fax machine rather than the regular fax machine I had use of prior to making the last call.

I should also have followed my intuition about a new client. Yes, she is sweet and yes, could most definitely benefit from Gotham Concierge's services, but I knew from our initial meeting she had no regard for anyone's time but her own. Instead I decided to go against my gut feeling and am left with time spent trying to get her to commit to a time to meet and her canceling at the last minute both times. When a 30 minute free consultation turns into over 2 hours and they don't notice or care, it's time to realize they don't care about wasting your time.

Intuition can save a tremendous amount of time. If your gut is telling you to do something, listen to it. Every time I have not paid attention to my gut, I've spent more time cleaning up messes and then berating myself for not listening to myself. Every time I have listened to my intuition, I've had less stress and the knowledge I did what I knew was right the first time.

Intuition is a great time saver.

Thursday, May 7, 2009

Sucking It Up- When Time Management Has Reached Its Limit

Today I was presenting my time management seminar to a group of members at NAWBO-NYC (National Association of Women Business Owners- NYC chapter) and afterwards one of them asked me a very important question. She told me that once a month, she and her assistant would spend 5 hours or more working on invoicing. She said she had felt they had developed a system that worked for them, but it was time consuming and unpleasant. She wondered if I could come up with an alternative solution.

I offered 2 solutions.

Solution number one would be to outsource invoicing which may or may not lead to less time because her clients changed their scheduled time so frequently.

Solution number two was to recognize that she was invoicing her clients. Meaning she was making money! Perhaps the process was not as fun as her other duties, but invoicing helps provide information on the health of the company. I told her the best solution was to realize it was going to be a lengthy process no matter what, allocate enough time for the process to be handled and the only thing she could change about the situation was her outlook.

Often, changing how you think or feel about certain duties you dislike can make a huge difference in how long something takes! If you look at the project more positively, it is easier to start the project, stay on task and finish earlier.

So good luck tackling that project or task you hate but remember, how you view it can make a huge difference.

Monday, April 27, 2009

The Art of Saying No

Time Management is an issue that affects most of my clients. It's why they contact us in the first place. They're smart enough to realize they need help and are willing to pay for extra time added to their lives.
However, time management is not just about outsourcing additional help when you need it. It's about making choices when adding new activities or opportunities to your already hectic schedule. How do you make those tough decisions? How do you turn down an opportunity without seeming ungrateful? How do you add more "life" into your work/life balance?
There's tons of ways to begin making positive changes to your work/life balance. Learning to say, "no" affectively is one of my favorite ways. Mostly because saying that word is so difficult for many people to say, especially women.
It is said that when a man says, "no" that is the end of the conversation. When a woman says, "no" it is the beginning of a negotiation. I find this, in most cases, to be quite accurate. I remember stepping down from a volunteer position due to lack of time, lack of desire and wanting to add other opportunities into my life and spent over 30 minutes defending my decision to the person in charge. It wasn't fun and frankly, my first reason was good enough - I didn't have enough time.
That being said, there are ways to say no more affectively.
"I thank you for the opportunity and hope more will be passed my way, but at this time I do not have the time to the focus that it nees to this project/opportunity . I hope you remember me again if another opportunity comes up in the future."
"I would love to assist you in that, but am feeling I do not have the time to cover this project by myself properly, is there a way someone else could either handle this or I can receive additional support from others?"
If you handle the, "gee, I'm sorry I don't have the time" situation well, most people will walk away feeling okay that you were unable to say yes. If, however, someone continues to persist, the best way is to say that you feel you've given your reason and you are delighted they feel so strongly about your being part of the activity or project but your time is precious and you've made your decision. " at that point you then make an excuse to walk away or get off the phone.
Lastly, always remember that you don't owe anyone any more of an explanation and often, the hardest part to learn is to realize this and stick to it. Do not feel guilty, do not feel obligated -those 2 key pieces will help when turning others down. You only have so much to give and are no good to anyone on a project or activity if you don't have the time or inclination to give it your full attention.