Let me guess, your e-mails have gotten out of control. You get distracted quickly because an e-mail comes in and as a result, your work is taking longer than you had originally thought. You have begun to have a love/hate relationship with e-mail.
It’s completely understandable these days we get so many e-mail messages during the day that it becomes overwhelming. More e-mails pour in every day and you never want to miss an important e-mail, but are starting to feel overwhelmed by the amount and want to make sure you’re also staying on task while devoting enough time to responding to important e-mails.
First, unless you have or work in a business where your only part in being there is to respond to e-mails, most e-mails do not need to be read as soon as they come in. In fact, studies show that every time you get distracted, whether from a phone call, someone stopping by your desk or an e-mail comes in, the average person gets off task for anywhere from 10-20 minutes. How often are your e-mails so important that stopping your work for that long is actually beneficial to your time? It’s probably not as often as you think. To help prevent such losses in time, schedule specific periods during your day to look at and respond to your e-mails. How often you do this depends upon how much e-mail you get and how much you need to respond to them.
If you fear that not responding immediately will cause problems, start to let people you work with know that you will be looking at your e-mails during specific points of the day. Let your clients know as well. Then invite them to call you if there is an emergency, but otherwise, you’ll get back to them at the allotted time in the day. Always train people to know what to expect from you and it prevents unnecessary problems and/or breakdowns in communications. Most people can wait a few hours for a response.
When you do reach those points of the day where you are responding to e-mail, first go through the e-mails quickly one by one. Do not respond immediately to any of them. Create file folders for your incoming e-mails such as: research, respond to within 1 week, respond to within 1 day, keep, etc. These different file folders can be set out to work for the types of typical e-mails you receive daily. Once you have put your e-mails into their respective folders, go through those e-mails you perceived to need an immediate response and get them out of the way. Also, set up and utilize your junk folder to filter out unwanted e-mails.
Again, any time you are in the middle of a task and you take a moment to look at an e-mail, it will take you 10-20 minutes to get your brain back on task. If you receive many e-mails during the day, this habit will create problems with getting your work done on time, keeping you working later hours than are needed, leads to exhaustion, stress and less time to concentrate on other things. By setting specific points during the day, such as at 9:30 am, 12:30 pm and 4:30 pm to look over, sort and respond to e-mail then you have made a date with yourself to handle e-mail, but are not a slave to handling everything that comes in when it comes in.
Sorting quickly through your e-mails helps you to quickly assess what needs to be looked at immediately and what can wait. By assigning certain items to be worked on later when you have more time and those that aren’t pressing matters, it allows you to have the time to devote yourself to work that is imperative. Sorting your e-mails into categories allows you to prioritize your work and makes it simpler and less overwhelming to deal with. The file folders also make it much easier to find e-mails in the future.
Always make sure you delete items you no longer need on a daily basis. If you aren’t sure, create another file folder to hold on to items you may need to find later on. However, your inbox should only carry items that need to be addressed immediately or those items you have not yet sorted through.
I hope this helps to begin the process of learning how to live without instant e-mail gratification. If you have a ton of e-mails to sort through, do a little at a time or you’ll never get it done. Ask your assistant to help filter e-mails for you as well. Lastly, if you feel you need additional help of a professional organizer or time management coach, contact Alison Kero at: 646-831-9625 or on her e-mail at: info@gothamconcierge.com. Consultations can be done in person in the NYC metro area or phone consultations are available nationwide. Lastly, if you trust and know of another professional organizer, contact them and make an appointment to get your time, space and life organized today. You’ll see and live the difference every day! Good luck!
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